About Us

WE'RE THERMACY — RECOVERY EQUIPMENT, CURATED FOR RESULTS

Thermacy is a premium retailer specializing in high-performance cold plunge systems and recovery tools. We work directly with select manufacturers and authorized distributors to bring North American customers access to vetted, warranty-backed equipment — supported by expert-level guidance, white-glove logistics, and ongoing customer care.

We’re headquartered in Canada and serve the U.S. and Canadian markets. Whether you're training hard, running a clinic, outfitting a gym, or optimizing your daily recovery, Thermacy connects you with systems that deliver results — with the professionalism and clarity that high-ticket purchases require.

WHY WE EXIST?

After recovering from a sports injury using cold immersion therapy, our founder saw firsthand the gap between equipment quality and buyer support. Thermacy was launched to close that gap — combining the performance standards of an athlete with the operational rigor of a trusted reseller.

We don’t build tubs. We build confidence around cold recovery — from research to delivery to long-term use.

WHAT WE DO DIFFERENTLY?

  • Authorized & Warranty-Backed
    We carry only brand-new, warranty-valid products sourced directly from the manufacturer or their official North American channels. No grey market. No third-party unknowns. Full MAP compliance.
  • Curated Selection Only
    No bloated catalog. Every unit we list meets standards for durability, performance, and serviceability. If it doesn’t hold up to real-world use, we don’t carry it.
  • Customer-Focused Experience
    From pre-purchase guidance to shipping coordination and post-sale support, we act like a high-ticket service business — not a warehouse. You get real answers, fast responses, and recovery-focused content to help you choose and use with clarity.
  • North American Focus, Canadian Integrity
    Thermacy operates with U.S. customers as our primary market — offering USD checkout, U.S.-based shipping, and fulfillment partners where possible. We’re structured as a Canadian corporation, ensuring clean compliance, reliability, and service-backed operations across borders.

HOW THERMACY SUPPORTS YOU?

  • Clear product specs + comparisons
  • Site prep + electrical guidance
  • Water care plans
  • Damage resolution protocols
  • Real human support (before and after delivery)

WHO WE SERVE?

  • Individual buyers who want elite-level recovery tools without guessing.
  • Clinics, gyms, and rehab businesses looking to improve client outcomes and add revenue-generating modalities.
  • Airbnb or boutique stays seeking standout wellness features to elevate their property.

THERMACY — RECOVERY SYSTEMS, VETTED and DELIVERED.
Professional-grade equipment. Zero confusion.